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Frequently Asked Questions

How do you provide tutoring?

We offer two methods for tutoring: Email Help and Live Help.

 

With Email Help if you are stuck on a problem, simply login and post the question. We will respond immediately with a full solution including tips so that you will be able to answer similar type problems on your own.

 

Alternatively, if you are struggling with certain mathematical concepts, we offer Live Help with which you can connect to one of our tutors for a chat session. Using Microsoft NetMeeting (which is free to download) our tutor will provide you with live one-on-one instruction.

What grade / levels do you tutor?

Oz Tutor focuses on high school students. Hence, our services are only for students in high school viz. year 8 to year 12. We offer tutoring in the main 3 subjects: Mathematics, Physics and Chemistry. Based on the interest from the students, we will explore the option of adding other subjects.

I am in the primary grade, could I avail your help?

Of course! Even though, Oz Tutor focuses on high school grades, our experienced tutors will be glad to offer their services to students from all grades.

How do you intend to do this?

Once a student signs up for our online tutoring, our expert Academic coordinator will conduct a test. Through this test, the student’s strengths and weaknesses in each chosen subject will be assessed. Based on these results, the Academic coordinator will put together tailor-made lessons from the Australian curriculum specifically to strengthen the areas that need improvement.

How is the student’s performance monitored?

The student will be monitored by testing his/her understanding of the subject, through regular periodic tests and also assignments. Accordingly his/her sessions will be tailored, to focus on the weak areas and bring them up to the level and build their confidence in the subject.

I live outside Perth or Australia. Could I still sign up?

Absolutely! That is the major advantage of our online tutoring.

What are the hours of your service?

We offer Email Help round the clock.

 

Live sessions are offered from 9am to 11pm Perth (Australia) time. Perth time is 8 hours ahead of GMT. Our services are available all days of the week and through the entire year.

Who are the tutors? What are their qualifications?

Our tutors are professional high school teachers. We require that all tutors hold at least a Bachelors degree in the subjects they teach and have some previous online tutoring experience. Additionally, they should have completed our background screening and have taken part in our training program. Tutors are also regularly evaluated for quality and consistency of tutoring.

What are the system requirements?

For Email Help all you need is a computer with an internet connection so that you can login to our website and post a question.

 

For Live Help and for using our White Board Technology you will need to have Java Installed in your computer.

How safe is this system of online Tutoring?

Oz Tutor takes this aspect very seriously. Hence, we’ve done everything possible to ensure the safety and privacy of all our students. We screen all our tutors with a rigorous background screening. By doing this we ensure that we provide you with a responsible and focused tutor. We monitor all tutoring sessions for any out of the ordinary activity. This provides a safe and secure online tutoring environment for all students.

Do you follow Australian curriculum?

Oz Tutor tutors are trained to tutor the students in Australian Curriculum.

How long is each session of tutoring?

Even though the session is booked for a period of 1 hour, the actual session is only 50 minutes to facilitate any queries/doubts the student may have.

How can I add funds to my Oz Tutor account?

We accept all major credit cards via PayPal. You don’t need to have a PayPal account to add funds. A $20 minimum is required for each deposit.

I am under 16 years of age. Can I open an account?

No. Oz Tutor requires all account holders to be 16 years of age or older. Please ask a parent or guardian to open an account on your behalf.

I don’t see my question listed here. How can I contact an Oz Tutor?

Please fill out our form and we will reply immediately.

To contact us please click here to fill in your enquiry form.